Last Updated: 01-03-2025
At JP Software Services, we are committed to providing high-quality IT training, internships, and project development services for students and customers. This policy outlines the terms for cancellations and refunds while ensuring compliance with Indian laws.
Cancellations can be requested within 2 days of registration/payment.
Requests must be submitted via:
Email: [your email]
Website Contact Form: [your website link]
WhatsApp Support: [your number]
Cancellations made after 2 days from the payment date will not be eligible for a refund.
If a cancellation request is made within 2 days, a 100% refund will be provided.
No refund will be issued if the student has:
Attended any live class.
Accessed course materials, recorded sessions, or assignments.
Withdrawn voluntarily after the refund period.
Custom Software, Web, App Development & Other IT Services
Projects developed for customers (businesses, organizations, individuals) are non-refundable once work has started.
If a cancellation request is made within 2 days and no work has begun, a partial refund may be granted.
If development has started and resources have been allocated, no refunds will be provided.
Customers must ensure that project requirements are clearly defined before confirming the order.
Academic & Live Projects for Students
If a student cancels within 2 days and no work has started, a 50% refund will be provided.
If project work has begun, no refund will be provided.
Changes in project scope after confirmation will be subject to additional charges.
If a student fails to meet eligibility criteria or violates internship rules, no refund will be given.
If a student voluntarily withdraws after 2 days, no refund will be provided.
This policy complies with:
Consumer Protection Act, 2019 – Protects consumers from unfair trade practices.
Information Technology Act, 2000 – Governs digital transactions and online services.
RBI Guidelines on digital payments – Ensures secure refunds for online transactions.
Delays caused by third-party services (payment gateways, internet issues, etc.) do not qualify for refunds.
Refunds are not applicable for customers violating terms of service.
Customers who fail to provide necessary details/documents for project completion will not be eligible for a refund.
Customers/students can request a reschedule of their training or project without additional charges before the refund window closes.
For any cancellation or refund-related concerns, contact us at:
📧 Email:support@jpsoftwareservices.com
📞 Phone:+91-8220131885
🌐 Website: www.jpsoftwareservices.com